Your satisfaction is our top priority! We understand that sometimes things don’t go as planned. That’s why we’ve created a friendly and easy-to-understand refund policy to ensure you always have a great shopping experience.
Refund Policy
Haducu prides itself on the quality of its products and services. If you’re not completely satisfied with your purchase, please let us know! Here’s how we handle refunds:
Refund Conditions
- If you receive a defective or damaged product, we will refund you.
- If the product doesn’t match the description on the website, you may request a refund.
- If there is a mistake or error on our part, you will receive a full refund.
Note: Products must be intact, unused, and in their original packaging.
Refund Process
- Send an email to [email protected] with your order information and the reason for the refund request.
- After receiving your request, we will review it and get back to you within 2 business days to confirm the request.
- The amount will be transferred to your original payment method within 3-4 business days after the request is approved.
Refund Amount
- Shipping fees are non-refundable unless the product is defective or not as described.
- The refund amount will be calculated based on the product value after deducting any discounts or promotions.
We’re Here to Help
If you have any questions about our refund policy or need further assistance, please don’t hesitate to contact us at [email protected]. We are happy to assist you and ensure you have a great experience with Haducu!